City of San José - File #: CC 21-315

• File #: CC 21-315
• Version: 1
• Type: Reports to Committee
• Status: Agenda Ready
• File created: 11/9/2021
• In control: Smart Cities and Service Improvements Committee
• On agenda: 12/2/2021
• Title: City Roadmap: San José 311 and Service Delivery Status Report. (City Manager - Communications/Information Technology)

Date	Ver.	Action By	Action	Result
12/2/2021	1	Smart Cities and Service Improvements Committee

...Title

City Roadmap: San José 311 and Service Delivery Status Report.  (City Manager - Communications/Information Technology)

...Recommendations

Accept the status report on San José 311 and Service Delivery as part of the approved City Roadmap for 2021-2022, which includes coordinated service delivery improvements across in-person, online, mobile, phone, and assistive channels, service additions in development based on input received, and impact metrics.