San Jose Ca.Gov
File #: 20-1639    Version: 1
Type: Strategic Support Status: Agenda Ready
File created: 12/1/2020 In control: City Council
On agenda: 12/15/2020 Final action:
Title: San José 311 and Digital Strategy Roadmap. - DEFERRED

...Title

San José 311 and Digital Strategy Roadmap. - DEFERRED

...Recommendations

Accept the report on the implementation of San José 311 and the refreshed Digital Strategy Roadmap, detailing SJ311 status, direction on digital services, and approaches to the addition of new services via online, mobile app, voice, virtual agent, and chat service channels.

CEQA: Not a Project, File No. PP17-009, Staff Reports, Assessments, Annual Reports, and Informational Memos that involve no approvals of any City action. (Information Technology)

DEFERRED TO 1/5/2021 PER RULES AND OPEN GOVERNMENT COMMITTEE