...Title
Report on Request for Proposal for the Implementation of the Salesforce Customer Relationship Management System.
...Recommendations
Accept the report on the Request for Proposal and adopt a resolution authorizing the City Manager or her designee to:
(a) Negotiate and execute an agreement with Infinite Solutions Inc. for the implementation of the Salesforce Customer Relationship Management system for an initial term, beginning on or about October 15, 2025, and ending on or about October 14, 2028, for an amount not to exceed $2,095,800, subject to appropriation of funds;
(b) Negotiate and execute amendments and change orders as required for any unanticipated changes during the initial term, subject to the appropriation of funds; and
(c) Approve a contingency amount not to exceed $526,950 for unanticipated changes during the initial term, subject to the appropriation of funds.
CEQA: Not a Project, File No. PP17-003, Agreements/Contracts (New or Amended) resulting in no physical changes to the environment. (Finance)