...Title
Third Amendment to the Agreement with Collection Bureau of America, Ltd. for Collection Services for Delinquent Accounts.
...Recommendations
Adopt a resolution authorizing the City Manager or her designee to:
(a) Negotiate and execute the Third Amendment to the Agreement with Collection Bureau of America, Ltd. (Hayward, CA) for Collection Services for Delinquent Accounts, to add two additional one-year option terms, for a total of nine options, to extend the agreement to on or about June 30, 2028, subject to the appropriation of funds;
(b) Increase Collection Bureau of America’s collection fee from 14% of the total amount collected per account, to 16% of the principal amount collected or $25 per account, whichever is greater, with payment made upon successful collection and remittance of funds by Collection Bureau of America, with no fiscal impact to the City as the fee is paid directly by the customer;
(c) Increase Collection Bureau of America’s collection fee for delinquent Electric Generation Charges from San José Clean Energy closed accounts as follows:
(1) From 24% to a maximum of 26% of the principal amount collected for delinquent accounts that are one year or less from their past due date, with payment made upon successful collection and remittance of funds by Collection Bureau of America, with no fiscal impact to the City as the fee is paid directly by the customer;
(2) From 28% to a maximum of 30% of the principal amount collected for delinquent accounts that are more than one year from their past due date, with payment made upon successful collection and remittance of funds by Collection Bureau of America, with no fiscal impact to the City as the fee is paid directly by the customer; and
(d) Exercise up to two additional one-year options to extend the term of the Agreement ending on or about June 30, 2028, subject to the appropriation of funds.
CEQA: Not a Project, File No. PP17-003, Agreements/Contracts (New or Amended) resulting in no phys...
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